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Dr. Shiba and her staff want to ensure you that your health is our highest priority. Our commitment to your safety is the foundation of our care.
Check out our recent COVID-19 Protocols.

Financial Information

Filling out insurance paperwork at Nancy Shiba, DDS.

Dental Plan/Insurance & Patient Co-payments

If you have a dental benefit plan, we will help you determine the benefits you have available. In order to best assist you, it is important that you submit your dental plan information to us with your New Patient Paperwork no later than three business days prior to your scheduled appointment. This allows us time to contact your dental plan to obtain information on the benefits that you or your employer purchased from the company. In addition, you will want to bring a dental benefit book that your carrier should be able to provide or email us your policy in digital form. Our business team will be happy to help you understand your plan.

We will provide you with a detailed treatment plan that estimates your dental benefit and your copayment, which is due at the time of service.

Professional care is provided to you, our patient family, and not to your dental plan. You are responsible for all treatment fees. We will assist you every way we can to obtain your benefits for your treatment. As a courtesy we will file your dental claims on your behalf and respond to any questions in order for your claim to be processed. It is important that you provide all current dental plan information.

Financial Policy

In an effort to reduce the cost to you, the patient, while maintaining the highest level of professional care, we have established the financial policy as follows:
•  Payment of any account balance is due in full at the time of service
•  We gladly accept Visa, Discover, American Express or MasterCard payments
•  Payment plans are available through

Appointments & Consultations

Appointments are reserved for you at a specific time in order to treat your needs.

We are happy to schedule a consultation to discuss treatment diagnosed in our office or another.

If you have questions about the services we provide, please call (669) 306-7669 or use our Appointment Request Form.

Our Office
In San Jose

Nancy Shiba, DDS

125 N Jackson Ave, Suite 103, San Jose, CA 95116-1903

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(669) 306-7669


Mon: 9AM–6PM
Tue: by appointment
Wed: 9AM–6PM
Thur: 9AM–3PM
Friday: 8AM–5PM
Sat & Sun: Closed
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Dental Plan (No Insurance Needed) - San Jose, CA • Nancy Shiba, DDS
Nancy Shiba, DDS, 125 N Jackson Ave, Suite 103, San Jose, CA 95116-1914 - (669) 306-7669 - - 5/20/2024